Case Study: Standby Support Engineers - “Going the extra mile for the Olympic Games !”

Client: 2012 Olympic Games

Location:
London

What Happened?

Our electrical Distribution Network clients manage not only the regional and national networks that power major cities including London, but also the Private electrical Networks keeping the cities railways, airports and roads moving.

During the Olympic and Paralympic Games in London 2012, these networks were put under the additional strain of approximately 260,000 extra visitors in London as a result of the Olympic Games, as well as the increased electrical demand form the Olympic events themselves.

Our client Scottish & Southern Electricity (SSE) provided power for 5 Olympic Games Venues and Villages. These were: Weymouth Sailing Academy, Weymouth Sailing Village, Eton Dorney Rowing Lake, Royal Holloway Collage and the Excel Arena that was awarded the most number of medals in Olympic history.

SSE (the supply authority) called upon Power Testing to supply supplementary standby engineers for the many substations and critical power locations as a contingency measure, during the peak holiday season.

What Power Testing Achieved?

  • Power Testing implemented a contingency shift rota specifically for the client
  • Our staff volunteered to move, reduce and / or postpone their holidays
  • We deployed a team of standby engineers who were briefed as part of our clients contingency escalation plans to manage any unplanned power failures
  • The events were delivered trouble free and our clients major stakeholders were satisfied with the support and contingency arrangements

What the customer thinks?

  • “Personally and on behalf of SSE we would like to thank you for your help”…
  • “I recognise the sacrifices made. With regard to delaying summer holidays and agreeing to cover extra standby”
  • Thank you letter form the SSE Director of Distribution and the Prime Minister (David Cameron)