COVID-19 Power Testing Update – Continuing to Support

Dear Clients / Partners,

We wanted to reach out to you from Power Testing as we continue to see our
work environment ever-changing during this pandemic.

In acknowledgement of the Government’s announcement of another lockdown
from 6th January 2021, Power Testing wanted to reassure you that our approach
and controls means we can and will continue to meet your requirements and
maintain our high quality of work.

Our service commitment to all our Clients and Partners remains the same.

  • • 24/7/365 Call out facilities are still fully active and available; engineers
    are equipped with additional PPE to ensure our client and staff safety is
    maintained when attending call-outs.
  • • Any urgent breakdown call outs or site work requiring additional
    resources will be supported by one of our work party teams. They
    operate in a small work bubble and adhere to our strict control measures
    to ensure we always keep our people and clients safe.
  • • Our head office is open from 07-30 to 16-00 with a reduced number of
    key people to assist with any day to day enquires. Our office is COVID -19
    safe, with a detailed risk assessment completed to ensure staff safety.
  • • We have invested in a state-of-the-art video call and I.T. equipment to
    ensure that our staff working remotely are fully contactable and available
    for you when needed.

Power Testing has continued to invest and train our workforce during this
pandemic and we will continue to review and update our procedures to ensure
we develop and enhance our safety culture and safe system of work.

It is critical that in these times we can operate in a way to protect our people, our
clients and Partners, along with ensuring we still meet your needs and maintain
Power Testing’s reputation for a high-quality service, which our controls have
allowed us to do in full during this COVID-19 pandemic.

Should you need our expertise, please do not hesitate to get in contact with one
of Client Relationship Supervisors, who can assist with your enquiry.

COVID-19 Power Testing Ltd Briefing

Client Guidance

17th March 2020

In view of the rapidly evolving global situation regarding the spread of COVID-19, we have put together the following guidance for all Power Testing clients, giving you the reassurance that we are doing all we can to ensure our commitment and quality of service are continued whilst also limiting the impact of the spread of coronavirus to our people and you, our clients.

Power Testing wishes to keep you regularly updated with our response to COVID-19 as part of our Business Continuity Procedure. We are actively monitoring the situation and its ongoing impact across the UK. Our thoughts are with all those that have been affected by COVID-19 and we wish to assure you that our focus remains to support the safety of our clients, their people & our team.

We have made extensive preparations across our business to manage resilience and maintain service delivery to our clients through this period of extended uncertainty. This guidance will be reviewed on a regular basis and in response to emerging information, updated and re-circulated where necessary.

Foreword

In this challenging and uncertain time, our focus is on keeping us all as safe as possible by minimising the risk of the coronavirus spreading.  We are all responsible for each other’s safety, as well as that cascading down to our family and friends. This is the time for support, flexibility and working together to overcome this unprecedented situation. At Power Testing Ltd, we are committed to the safety of all our people and clients, putting in place necessary control measures to limit risk whilst continuing to service our trusted clients.

Power Testing Strategy

Firstly, we highly recommend that all our people follow the Government and NHS advice and keep updated with any developments using trusted sources:

Secondly, our strategy is one of constant communication, transparency and segregation to minimise the risk of any potential coronavirus outbreak infecting our workforce.  This has three key advantages:

  1. Keep people safe by reducing the risk of transmission across the workforce and our clients.
  2. Keep people safe by reducing the risk of transmission to employees wider circle of family and friends.
  3. Enable less disruption to our operation by minimising cases of coronavirus.

So how are we going to do this?

Staff Risk Assessments

Firstly, we have undertaken a risk assessment on each staff member to determine whether they are a high, medium or low risk based on the following factors:

  • Vulnerability groups: Based on published Government statistics concerning age and underlying health conditions
  • Dependants: Who staff live with and their potential to contract the coronavirus.
  • Dependants: Taking into account the vulnerability of the dependants that staff look after and the potential detrimental impact this could have on their dependant

Furthermore, all staff have completed our COVID-19 questionnaire on Monday 16th March 2020 to evaluate our immediate potential risk, with 4 x simple questions asked:

  1. Have you, your immediate family members or close work colleagues travelled abroad in the last 4 weeks?
  2. Do you have any holidays planned that includes travelling abroad? If so, when and to where?
  3. Have you come in contact with anyone that has travelled outside the UK in the last 14 days?
  4. Do you have any of the following symptoms, even if mild: a new continuous cough and/or a temperature and/or shortness of breath?

Any staff members deemed as high-risk following the above process have been contacted independently and safety control measures have been put in place, such as working from home in self-isolation.

Operational Staff

The following control measures have been implemented to enhance segregation and therefore minimise the risk of transmission to enable efficient and safe working for our people and our clients:

  • Consistent client teams for site staff, limiting the potential spread of any coronavirus outbreak across the workforce. These teams have been identified as low risk and each team are segregated from the rest of the workforce.
  • Segregation of site and office staff, noting that the office is at a higher risk of transmission.
  • 2 x dedicated Call Out Engineers to deal with our client’s emergencies, which are deemed low risk and are in segregation from the rest of the workforce.
  • Tools and equipment collected & dropped off at allocated time slots for teams (out of office hours), which will be arranged & communicated by the Office Supervisor with each team leader.
  • Returned tools and equipment to be left in a quarantined area and thoroughly disinfected.
  • Reports to be dropped off each morning and left in a quarantined area for 24 hours.
  • Operational staff to not attend the office unless directed by a member of the senior management team other than for daily collections/drop-offs out of hours and outside of the office building.
  • No handshaking or any physical contact.
  • Morning briefing to contain the following questions, included in our on-site risk assessments:
  1. Is anyone suffering from a consistent cough and/or fever?
  2. Have you knowingly been in contact with someone who is displaying these symptoms in the last 24 hours?
  3. Is the client aware of any known cases of Covid-19 within their premises or the working area?
  • Frequent hand washing using soap and hot water for a minimum of 20 seconds or use hand sanitizer.
  • Coughing into a tissue and disposing of correctly.
  • Be equipped with alcohol gel.
  • Minimise direct contact with other members of staff and clients, maintaining a distance of at least 3 feet at all times.
  • No use of public transport.
Office Staff

Any office staff member that has been assessed as low risk for themselves and others based on the mentioned criteria will be required to attend the Power Testing head office.

The following control measures are also to be implemented:

  • Alcohol gel to be available and used regularly on entry to the building.
  • Staff to use their own pen when signing in and out.
  • Minimise direct contact with others: No handshaking or any physical contact.
  • Frequent handwashing with soap and hot water for a minimum of 20 seconds.
  • Maintaining a minimum of 3 feet distance from others.
  • Coughing & sneezing into a tissue and disposing of correctly.
  • Dishwasher to be emptied at the start of the day using disposable gloves or once hands fully cleaned with soap and hot water or hand sanitizer.
  • Windows opened for fresh air ventilation.
  • Regular cleaning using disinfectant for surfaces and door handles.
    1. Start of the day by the Office Supervisor (between 5-7 am)
    2. During the day (dedicated time to be allocated and rota to be drawn up)
    3. End of the day (dedicated time to be allocated and rota to be drawn up)
  • Returned tools and equipment to be disinfected before being collected by another team.
  • Deliveries to be left in a dedicated storage / quarantined area.
  • Deliveries to be signed for using own pen.
  • Designated cutlery per office staff member.
  • All office staff to make their own drinks and food.
  • All cutlery to be loaded into the dishwasher.
  • Undertaking only essential meetings in smaller groups and in larger spaces.
  • Postponing all non-essential training and meetings.
  • Air-conditioning not to be used until instructed otherwise by a senior manager.

Furthermore, all office staff are capable of working from home should things change overnight, maintaining the operation of the company remotely.

Should any of the designated office staff contract coronavirus and go into self-isolation, a deep clean of the head office will take place immediately and all remaining office staff will work remotely.

Additionally, the medium to the high-risk office staff that is to work from home, will be contacted to review their current situation to determine if they could provide cover if deemed necessary.

Working From Home

For office staff working from home, business continuity testing has already been completed, ensuring they can fulfil their job role remotely on an ongoing basis.

Crisis Management Team

Our crisis management team, continue to meet remotely and using technology, assess and review the situation in order to ensure we are suitably prepared for any further significant developments, of which we will, of course, keep you updated.

Summary

We hope the control measures we have put in place give you peace of mind that we are doing all we can to protect our people and our clients from this outbreak.

As ever, we are committed to supporting our clients, delivering a first-class service and ensuring safety comes first.

Kind regards during these uncertain and challenging times,

 

Chris C Park

Managing Director

Power Testing Ltd

 

THE MIGHTY POWER RANGERS ARE BACK!!!

Power Testing is extremely proud & excited to have re-entered a team to take part in the inaugural 7-a-side Football World Cup-on-Sea 2020 Trophy event, taking place at Roots Hall Football Stadium on Saturday 16th May 2020.

The event is to raise money for the following two local charities:

– HARP: Helping local people overcome homelessness for good.

– Trust Links: Supporting local people experiencing mental health problems.

You can help Power Testing raise money for this great cause by donating directly to our fundraising page: https://www.justgiving.com/crowdfunding/john-marshall-4?utm_term=4ZbY2Z58E

JustGiving sends your donation straight to HARP and automatically reclaims Gift Aid if you are a UK taxpayer, so your donation is worth even more.

We would be hugely appreciative to anyone who can donate to this worthy cause – and support the Power Testing All-Stars! Let’s bring home the

Furthermore, if you could please send this email and link to any family and friends who could also donate, it would be hugely appreciative.

You can find out more about the event on the below link: https://www.worldcuponsea.com/

Thank you for all your support and hopefully see you on the day.

Regards

Dylan Green – Promoted to Project Manager

Dylan joined Power Testing in June 2014, initially as a Technician after spending 4 years as an Apprentice in the electrical industry with GES.  A quick learner and personable guy, he was a great addition to the onsite team – reliable, hard-working and passionate about delivering a first-class service to our customers.

Due to Dylan’s supportive and helpful nature, he was often drafted into the office to assist in the Estimations department – learning the role quickly and adding his technical expertise, impressing both the clients and his colleagues.

As our Projects Department grew, this was something that really caught Dylan’s eye and matched his ambitions.  Over the last 2 years, Dylan has proved invaluable to the Projects Department, supporting the Head of Projects with delivering first-class tenders, assisting with the delivery of projects on-site and keeping all updated.

So it is with great pleasure that we can announce that Dylan has now been promoted to a Project Manager after successfully delivering several key projects of his own over the last 12 months. His enthusiasm and passion for winning and delivering successful projects for our clients are second to none and we know he has an even brighter future ahead of him at Power Testing.  But there’s no time to put his feet up – lots more projects to tender for, plan, organise and deliver.

2020 Annual Company Day

On the 6th February 2020, we held our 3rd Annual Company Day at The Crystal Maze in Piccadilly Circus.  It gave us a chance to come together as a team, celebrate our successes over the last year, set out our plans for the next year, have fun and reinforce our core values:

  • Safety First – Making sure everyone goes home safe every day.
  • Teamwork – Together Everyone Achieves More.
  • Our People – allowing them to be the best they can be.
  • Striving to be the Best – at everything we do.
  • Setting the Standards – in everything we do.

It is so important to reflect on what we have all achieved together, especially following another record-breaking year in all areas:

  • More quotes produced than ever before
  • Highest conversion rate of successful tenders
  • Most number of Near Misses reported
  • Highest scoring achieved in 2019 audits and accreditations
  • Most successful Customer Satisfaction Survey results
  • More people recruited than in any other year
  • Highest amount invested in training than ever before
  • Moe days spent training than in any other year
  • More of our people promoted due to their development than in any other year
  • Lowest staff turnover rate than ever before (basically, people are happy to stay)
  • Largest amount of money raised for charity than in any other year
  • Highest scheduling efficiency
  • More Call Outs than ever before
  • Highest amount of jobs completed
  • More projects delivered than in any other year
  • More invoices produced than ever before

And this year, each department head presented to the team their 2019 highlights and their plans for 2020 – exciting times at Power Testing with continued improvement, development and growth top of the agenda in all areas.

Special Achievement Awards

Following these exciting, insightful and sometimes humorous presentations, it was time for our Special Achievement Awards.  It seems every year we are celebrating our people for their stellar service and loyalty – dedicating their careers to Power Testing.  With an average length of service of 10 years, which also includes 16 new starters in the last 2 years, it shows that we are doing something right as a company.  That our people want to stay and be part of something special and enjoy working for Power Testing – something that the company is always striving to achieve.  After all, we are nothing without our people.  And this year we had 2 more Special Achievement Awards

The employee of the Year Winner:  Steve Gatward – Operations Manager

“Day in day out this guy delivers and always puts staff members before himself”.

The Most Improved Winner:  Andy Wilkins – Technician 

“Andy has stepped up his game over the last year & is now a good team player.”

The Rising Star Winner:  Alex Harvey – Trainee Jointer

“The kind of employee you would want 10 off. His attitude & determination are second to none.

Safety Champion:  Sean Sheehan – Supervisor  

“I enjoy every job I am on with him, safety is always his number 1 priority and I always feel safe.”

15 years’ Service in January 2020:  Pat Templeman – Technical Manager

Pat joined in 2005 as an Apprentice, studying whilst also learning his trade on one of the toughest Rail contracts under the wing of one of our cleverest and longest-serving people, Alan Ager.  Pat excelled and has consistently demonstrated a passion for learning and now teaching.  From an Apprentice to Technical Manager in little under 15 years is nothing short of phenomenal.

30 years’ Service in November 2020:  Kevin Stevens – Project Engineer

Kevin joined in 1990 from the Eastern Electricity Board as a Technician and soon worked his way up to become an Engineer.  He has been a mainstay at Power Testing ever since – calm, collected and extremely knowledgeable, delivering countless successful projects over the years.  A life long commitment to the company is a testament to Kevin’s loyalty and dedication.

The Crystal Maze

After lunch, it was time to reinforce our core value of ‘Teamwork’ – and what better way than participating in the Crystal Maze.  Whether it be in Aztec, Futuristic or Industrial and whether it be a Skill, Mental or Physical challenge, everyone worked together and had great fun – with varying success!

Congratulations to the winning Crystal Maze Team – The Power Crystals, who got 160 Golden Tickets, without cheating!

Summary

From the management presentations, the awards, the lunch to the proper Crystal Maze. It proved to be an action-packed, worthwhile and fun day with everyone leaving with an even greater understanding of the company’s direction, goals and strategy and their part to play in it.  Until next year!

Michael Westley – Promoted to Contract Engineer

Michael rejoined us in July 2018 after spending several years on the rigs.  Since his return to Power Testing, Michael has proved an invaluable Engineer, always going above and beyond on any job he was on.

So it was only right that his professionalism, diligence and client care should be rewarded – and what better way than to promote him to a Contract Engineer, dedicating his time and skills to one of our largest clients, CBRE.

With Michael working alongside Steve White, CBRE’s Client Relationship Supervisor who has over 25 years experience at Power Testing, CBRE has the best of both worlds – a dedicated person in the office for work needs and a dedicated and consistent Engineer onsite, delivering a high-quality service and offering bespoke technical assistance.

This dedicated support and expertise are key for CBRE, making it easier than ever for them across a huge array of site locations.  And since ‘Return of the Mike’, his attention to detail, knowledge, communication and customer care have been second to none, something that will be key in his new role.

This really is an exciting partnership.

Lauren Tilly – Promoted to Client Relationship Supervisor

Lauren completed her 1st year with us on 7th January 2020 and is going from strength to strength, which is a testament to her hard work, diligence and ‘can do’ attitude.  She understands the company, is supportive and has proved herself to be a very quick learner.

Initially brought in as a Reports Administrator, Lauren’s client focus and passion for problem-solving have seen her develop into a key member of the Operations team.

Lauren has demonstrated fantastic planning and organisational skills on Anglian Water that has seen a consistent flow of work and as well as continuing in this role, Lauren will also take up the same role for United Utilities in the North, whilst additionally focusing on new business opportunities in the North West.

Exciting times for Lauren and the Operations department.

Food Bank

At a time when many are stocking up for Christmas and buying food like an apocalypse is about to descend, it is a sad fact in today’s world there are people in our neighbourhoods that are struggling for the basic need of food.  So it made me so proud that one of our own, Lauren Tilly, came up with the idea of a food bank – for us all to donate food to people not as lucky as us so that they could feed their families over the Christmas period.

Thanks to your generous donations and Lauren’s great idea, over £150 worth of food was dropped off at the emergency food back in Chelmsford.

Thank you also to Catrin and Brendan for delivering the bundles of food that many of you so kindly donated – the food bank was thrilled and thanked us for our generosity.

Charlie Brown – Promoted to Senior Technician

It is with great pleasure we can announce that Charlie Brown has been promoted to a Senior Technician as of 17th December 2019.  Charlie initially joined Power Testing in September 2011 as an Apprentice and quickly excelled in his theory and practical, passing his Level 3 NVQ in Engineering Maintenance in October 2015 and shortly after becoming a Technician.

Over the last year, Charlie has proved himself more than capable to undertake the Senior Technician role.  With a wide skill set ranging from excellent maintenance skills, a great understanding of protection testing, superb commissioning support and top notch RFQ’s and reporting, he has excelled on site and always takes responsibility, making him easy to schedule – as well as still being Charlie of course.

A truly flexible and supportive team member, the sky is the limit for Charlie and we all look forward to seeing his continued progression and development over the forthcoming years.  Well done Charlie, a thoroughly deserved promotion.

Ellie Graves – Promoted to Operations Supervisor

Ellie has gone from strength to strength ever since she joined in September 2015. Initially brought on as a Reports Administrator, Ellie has progressed and taken on more responsibility through her Thames Water role.

It is through her diligent work, endless enthusiasm and great client relationships that we are pleased to announce that she has been promoted to Operations Supervisor.

As well as continuing her Thames Water Client Relationship Supervisor role, Ellie will also act as Steve Gatward’s right-hand woman in Operations, bringing invaluable support to Steve when looking after the schedule.

Well Done Ellie – a great achievement and thoroughly well deserved.